Got questions?

We care about your experience at Leeway. Have questions, comments,
or concerns? Contact our customer service team at 

Leeway Home is a direct-to-consumer homewares company known for all-in-one, move-in ready kits of dinnerware. Leeway combines ceramics, glassware, and flatware into simple, affordable kits thoughtfully designed for how you live. Leeway’s kits & bundles provide a seamless, hassle-free shopping experience for consumers at every stage of life. Whether moving into a new apartment or home or refreshing your decade-old dishes, Leeway Home is the easy solution to get set.

The dictionary defines leeway as “the freedom to act or move as you wish.” To us, that translates to providing a hassle-free experience to get the pieces that work for you in your home based on how you live day-to-day.

We accept all major credit cards, ApplePay, Google Pay, Amazon Pay, and PayPal.

Yes, you can pay in installments with AfterPay! When you’re checking out, click the AfterPay button to get started with their flexible options. If you have any issues or questions, please get in touch with customer service directly at

Handcrafted Ceramic:

Both ceramic collections, Solids and Stripes, are made of stoneware.

Stoneware is made of clay fired at a high temperature until it’s the consistency of something like firm glass. Stoneware is non-porous and highly durable.

All Leeway ceramics are microwave and dishwasher safe.

Premium Flatware:

Our flatware is all premium stainless steel. All that means is it’s made with the perfect ratio of chromium and nickel to maintain shine and durability.

All Leeway flatware is dishwasher safe.


Our glassware is hand-blown in five custom shapes. 

All Leeway glassware is microwave & dishwasher safe.

Of course! After all, we’re all about ease & convenience. All our stoneware ceramics & hand-blown glassware products are microwave and dishwasher safe. Our premium flatware is dishwasher safe.

Absolutely, we love mixing and matching! That’s why we designed our Build Your Own Bundle experience. There you can add any products to your digital shelves and create a custom set of the products across all three categories of ceramics, glassware, and flatware.

It’s driving me nuts.

Flatware can leave slight marks on the surface of all stoneware ceramic products. This is totally normal. These are not scratches but rather metal deposits from the flatware itself. It’s a big part of why we’ve designed our stoneware with a subtle satin gloss interior. That finish makes for much better protection.

To help remove marks, use a scouring powder like Bar Keepers Friend Cookware Cleanser & Polish (available at most grocery and hardware stores), or lemon juice and baking soda will work in a pinch! Mix a few drops of water on the surface of your dinnerware, give a hearty scrub with a soft cloth or non-metal sponge, and rinse well. Your dishes will be like new!

We’re full of ideas and can’t wait to debut easy to use, stylish dinnerware to you. Have an idea of your own? We want to hear from you on what items you need the most! Reach out to Leeway customer service at and let us know what’s on your mind. Don’t be shy! 

For now, please recycle or donate them! We love Habitat for Humanity. Here is a link to their site, which will help you find a donation center: 

We’re working quickly to find a solution of our own. Our goal is that one day you will be able to send old pieces back to Leeway so we can safely recycle them for you.

YES! Among many specialty stores across the country, you can find us at Bloomingdales, Nordstrom, and Macy’s—online and in select stores. For more detailed information, please reach out to customer service at, and a representative can help you find a store nearest you.

Stoneware can withstand up to 450 degrees in the oven, but not advisable to put it in a preheated oven.

Our stoneware ceramics are manufactured with a reputable company and facility with over 50 years of experience across 3 generations. This facility recycles its own water on site and recycles heat energy from the kiln for its drying lines. 10% recycled clay is used to make these dishes.

We want your experience from start to finish to be as easy as possible. We invested in creating custom, one-of-a-kind packaging that keeps an eye on sustainability, reduces waste at every corner, yet creates an unboxing experience that feels special. We want you to make a mess using our plates—but never our packaging. Gone are the days of packing peanuts everywhere. Who needs that kind of irritation and cleanup? Not us.

Eligible items can be returned up to 30 days after purchase. Items marked as final sale cannot be returned or exchanged. Shipping is non-refundable.

We’re happy to help you exchange an item! Contact customer service at, and we’ll help you return your original item. Then you can simply place a new order for the items you’d like.

We are happy to offer you store credit for the full order value of your gift. Contact customer service at to initiate your return for a store credit.

Currently, we only ship within the Continental US. Please note, shipments to Alaska, Hawaii, and Puerto Rico will be subject to an additional shipping fee.

Ground shipping is free on orders over $100. For orders under $100, a flat $10.00 shipping fee will be applied. For faster shipping options, please refer to the rates listed at checkout.

We want you to be 100% satisfied with your products. If anything in your order arrives damaged, email customer service at Just include a picture of the damaged products, and our team will work to pack and ship replacements out straight away!

Unfortunately, we do not accept used items. Only unused items in original packaging will be accepted.

We do our best to ship orders as soon as it is confirmed, typically within 3-4 business days.

All orders are received, fulfilled and processed from our warehouse facility located in the Broolyn Navy Yard in New York.

First, congrats on your engagement!

As of now, the easiest way to register for Leeway Home is to add our products to a universal wedding registry (like Zola, Blueprint Registry or Thankful Registry). Once you’ve created a registry on one of those sites, go to “Add Gifts,” then “add from another store,” and copy and paste the link for the Leeway Home product. If you have any questions, our customer service representatives would be happy to help you get set up. Email us at

Not yet, but our packaging is so good looking you can gift it sans gift wrap. If you’d like, you can add a gift message upon checkout. 

Yes! Please follow this link: Gift Card

We do offer a trade discount! Email customer service at to speak with the team about our trade program.